Introduction to user support

ESDS Qualidata is dedicated to supporting the use of qualitative datasets for secondary analysis in research and teaching. ESDS Qualidata provides:

• a dedicated help desk and web site
• support for users in finding data
• assistance with using data and documentation
• regularly updated web-based FAQs
• JISCmail discussion lists for ESDS Qualidata to raise debate on issues arising in the use of qualitative data
• news bulletins and articles
• online guides and resources on using data
• a programme of training and outreach events

Use the general ESDS help desk for help with registration, downloading or ordering data, using Nesstar, problems in opening data or documentation files.