Help

ESDS Qualidata has a Frequently Asked Questions (FAQ) section which may answer some of your questions.

Alternatively if you are having problems navigating the web site, you may wish to consult our site map.

For any other help or query please email the ESDS Qualidata help desk.

Various documents are available from the ESDS Qualidata web site and may be downloaded using the links provided in the site map. Most files are provided in Microsoft Word and Adobe Acrobat PDF. Some of the user guides are provided in Microsoft Excel or Microsoft Access formats. If you do not already have software available for these formats, then we have provided links to these in our file viewers download section.

File viewers

The information provided by ESDS Qualidata is often available in a variety of different formats, and a few links to free viewing software for specific formats are below:

• Adobe PDF files: Adobe Reader (Windows, Mac, Linux)
• ZIP files: 7-Zip (Windows), StuffIt Expander (Windows, Mac, Linux)
• Microsoft Word (DOC) files: Word 2003 Viewer (Windows)
• Microsoft PowerPoint (PPT) files: PowerPoint 2007 Viewer (Windows)
• Microsoft Excel (XLS) files: Excel 2003 Viewer (Windows)
• Microsoft Office files: Microsoft Office Converters/Viewers, OpenOffice.org (Windows, Mac, Linux)
• Windows Media (WMA) files: Windows Media Player (Windows, Mac)
• MP3 files: dBpowerAMP Audio Player (Windows), X MultiMedia System (Linux), iTunes (Windows, Mac)
• JPG/JPEG, GIF, TIFF files: IrfanView (Windows), QuickTime (Windows, Mac)