Introduction to user support

ESDS International is dedicated to supporting the use of International datasets in research and teaching. The service provides the following user support:

• a dedicated help desk and web site
• an ESDS International JISC mailing and discussion list
• regularly updated web-based FAQs
• news bulletins and articles
• example research questions and exemplars
• Comprehensive dataset user guides
• Software guides, i.e. Beyond 20/20 Worked Examples, and SearchNS user guides
• a programme of training courses and outreach events